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Special deals that change every week and every month! LINEMO Weekly Harvest Festival

Identification documentsIdentificationdocuments

You will need to provide identification documents when applying.
If there are any deficiencies in your application, it may be canceled.

Announcements

2026年6月14日以降に発行された在留カード・特別永住者証明書について

  • Enter into a contract for yourself
    (18 years or older)     Enter into a contract for yourself
    (18 years or older)

    If you are switching from SoftBank or Y!mobile
    No identification documents are required.

  • Entering into a contract for a child
    (under 17 years old)     Entering into a contract for a child
    (under 17 years old)

  • Enter into a contract for family members
    (aged 18 or over)
    ​     Enter into a contract for family members (aged 18 or over)
    (aged 18 or over)
    ​

The following documents ① to ② and, in some cases,
Please prepare the documents listed in item ③.

＋

  • * Persons under the age of 17 cannot become "contract holders."
  • * "Contractor" refers to the person in whose name the contract with LINEMO is signed and who pays the service fee (because the name on the credit card must be the same as the contract holder).
  • * SIM Card will be delivered to the subscriber's address (the address listed on the subscriber's identification document).

The following documents ① to ② and, in some cases,
Please prepare the documents listed in item ③.

＋

  • * "Contractor" refers to the person in whose name the contract with LINEMO is signed and who pays the service fee (because the name on the credit card must be the same as the contract holder).
  • * SIM Card will be delivered to the subscriber's address (the address listed on the subscriber's identification document).

Identification Documents

① Identification documents of the contract holder

The types of documents and requirements you can use differ depending on the two methods of identity verification.

Please prepare one identification document each for ① the contract holder (parent) and ② the user (child) from the items below.

Please prepare one identification document each for ① the contract holder (yourself) and ② the user (family member) from the items below.

Easy application process, highly recommended!

Read the card with your smartphone

Download the My SoftBank app to your smartphone and scan the IC chip on your identification document.

Acceptable forms of identification

  • My Number Card
  • driver's license
  • Residence card (+ foreign passport *)
  • Special permanent resident certificate
  • * If your residence status is not "Permanent Resident," you will need a foreign passport.

Click here for instructions on how to proceed.

Identity verification will be performed upon delivery.

We will verify the documents you uploaded during your application upon delivery.

Acceptable forms of identification

driver's license
Open

What to upload

① A driver's license that meets the requirements (front side)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Driver's license (front)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on your driver's license (if your surname or address is different, you must also upload supporting documents).
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Must be issued by the Japanese government (international licenses not accepted)

② Supporting documents

If the last name or address on your Driver's License is out of date, you must also upload one of the following documents with the latest information:

Driver's license (back side)

  • 1. The "organ donation intention section" must be covered with plain paper or other material (if the relevant section is not covered, your application will be canceled.)

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
My Number Card
Open

What to upload

① My Number Card that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

①My My Number Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on My Number Card (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" and "Organ Donor Intention" sections must be covered with blank paper or other material (if the relevant sections are not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *The back of My Number Card and notification card will not be accepted.

② Supporting documents

If the surname or address on My Number Card is out of date, you will need to upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Passport (applied for after February 4, 2020) + supporting documents
Open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

① The photo page of a fulfilling new Japanese passport (applied for on or after February 4, 2020)
② Supporting documents that meet the requirements

  • * In the case of user identification documents, no supporting documents are required.

① [New type] Japanese passport
(Applications submitted after February 4, 2020)

  • 1. It is within the validity period
  • 2. The name and date of birth entered during application must match those on your Japanese passport.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government

② Supporting documents

You must upload one of the following documents with up-to-date information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Old-style passport (applied for before February 3, 2020)
Open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

① The "photo page" and "personal information page" of an eligible [old-style] Japanese passport (applied for before February 3, 2020)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① [Old type] Japanese passport
(Apply before February 3, 2020)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your Japanese passport (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government

② Supporting documents

If the surname or address on your Japanese passport is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Residence card (with residence status "permanent resident")
Open

2026年6月14日以降に発行された在留カード・特別永住者証明書について

新様式の在留カード・特別永住者証明書は、本人確認方法が異なります。

カード種別 スマホで
読み取る		 配達時に
本人確認
従来の在留カード

従来の
在留カード
新様式の在留カード

新様式の
在留カード
特定在留カード（マイナ一体型）

特定在留
カード

（マイナ一体型）

※マイナンバーカード
として読み取りのみ可能

画像出典：出入国在留管理庁ホームページ

※特別永住者証明書も同様です。

※新様式の在留カード・特別永住者証明書は、今後アプリでの本人確認に対応予定です。

迷ったら「配達時に本人確認」を選択してください。

What to upload

① Residence card that meets the requirements (front and back)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your residence card is out of date, you will need to upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Special permanent resident certificate (status of residence is "special permanent resident")
Open

2026年6月14日以降に発行された在留カード・特別永住者証明書について

新様式の在留カード・特別永住者証明書は、本人確認方法が異なります。

カード種別 スマホで
読み取る		 配達時に
本人確認
従来の在留カード

従来の
在留カード
新様式の在留カード

新様式の
在留カード
特定在留カード（マイナ一体型）

特定在留
カード

（マイナ一体型）

※マイナンバーカード
として読み取りのみ可能

画像出典：出入国在留管理庁ホームページ

※特別永住者証明書も同様です。

※新様式の在留カード・特別永住者証明書は、今後アプリでの本人確認に対応予定です。

迷ったら「配達時に本人確認」を選択してください。

What to upload

①Special permanent resident certificate that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

①Special permanent resident certificate

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on the Special Permanent Resident Certificate (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your "Special Permanent Resident Certificate" is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Residence card + foreign passport (if your residence status is other than the above)
Open

2026年6月14日以降に発行された在留カード・特別永住者証明書について

新様式の在留カード・特別永住者証明書は、本人確認方法が異なります。

カード種別 スマホで
読み取る		 配達時に
本人確認
従来の在留カード

従来の
在留カード
新様式の在留カード

新様式の
在留カード
特定在留カード（マイナ一体型）

特定在留
カード

（マイナ一体型）

※マイナンバーカード
として読み取りのみ可能

画像出典：出入国在留管理庁ホームページ

※特別永住者証明書も同様です。

※新様式の在留カード・特別永住者証明書は、今後アプリでの本人確認に対応予定です。

迷ったら「配達時に本人確認」を選択してください。

What to upload

① Residence card that meets the requirements (front and back)
② The photo page of a foreign passport that meets the requirements
③ If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Foreign passport

  • 1. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).

③ Supporting documents

If the surname or address on your "Residence Card" or "Foreign Passport" is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.

eSIM application
Those who choose "Identity verification upon delivery"

If you wish to have the service activated on the day of delivery, you will need the "Shipping Slip Number" listed on the delivery slip that you receive with your order.

  • *This step is unnecessary if your service will be activated on the following day or later. Please proceed directly to the initial setup.
  • ※ 必ず契約者ご本人さまがお受け取りください。本人確認ができない場合はキャンセルになります。
  • * No fees apply.
  • * Some areas (such as remote islands) are excluded from delivery.
Important points to note when uploading images
Open

Please take images to upload using a smartphone or digital camera.

How to take good photos

・Lean the camera against a wall or other object to take a photo

・Shoot in a bright place

- Focus

・Fix the armpits, tighten the armpits

Images like the ones below may be rejected or may take a long time to be reviewed.

② User identification documents

Please prepare one of the following documents to verify the identity of the user (family member).

Please prepare one of the following documents to verify the identity of the user (child).

driver's license
Open

What to upload

Qualified driver's license (front)

Driver's license (front)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on your driver's license (if your surname or address is different, you must also upload supporting documents).
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Must be issued by the Japanese government (international licenses not accepted)
My Number Card
Open

What to upload

My Number Card that meets the requirements

My Number Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on My Number Card (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" and "Organ Donor Intention" sections must be covered with blank paper or other material (if the relevant sections are not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *The back of My Number Card and notification card will not be accepted.
Passport (applied for after February 4, 2020) + supporting documents
Open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

The photo page of a Japanese passport that meets the conditions (applied for on or after February 4, 2020)

[New] Japanese passport
(Applications submitted after February 4, 2020)

  • 1. It is within the validity period
  • 2. The name and date of birth entered during application must match those on your Japanese passport.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government
Old-style passport (applied for before February 3, 2020)
Open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

The "photo page" and "personal information page" of an eligible [old-style] Japanese passport (applied for before February 3, 2020)

[Old type] Japanese passport
(Apply before February 3, 2020)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your Japanese passport (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government
Physical disability certificate
Open

What to upload

A physical disability certificate that meets the requirements

Physical disability certificate

  • 1. The name, address, and date of birth entered during application must match the information on your disability certificate (if your surname or address is different, you must also upload supporting documents).
  • 2. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *If an expiration date is stated, it must be within the expiration date.
Rehabilitation notebook
Open

What to upload

A medical education handbook that meets the requirements

Rehabilitation notebook

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Rehabilitation Handbook" (if the surname or address is different, upload supporting documents as well)
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Mental disability certificate
Open

What to upload

A mental disability certificate that meets the requirements

Mental disability certificate

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Mental Disability Certificate" (if the surname or address is different, upload supporting documents as well).
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Student ID card/student handbook
*Users (children) only
Student ID card/student handbook
*Users (family members) only
Open

What to upload

A student ID or student handbook that meets the requirements

Student ID card/student handbook

Student ID card/student handbook (front)

  • 1. From the school you are currently attending
  • 2. A page showing your name and date of birth
Residence card (with residence status "permanent resident")
Open

What to upload

A residence card that meets the requirements (front and back)

Residence card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Special permanent resident certificate (status of residence is "special permanent resident")
Open

What to upload

A special permanent resident certificate that meets the requirements

Special permanent resident certificate

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on the Special Permanent Resident Certificate (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Residence card + foreign passport (if your residence status is other than the above)
Open

What to upload

① Residence card that meets the requirements (front and back)
② The photo page of a foreign passport that meets the requirements

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Foreign passport

  • 1. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).

③ Family verification documents

If the surnames of the contract holder (parent) and user (child) are different, the following ③ Family Verification Document is also required.
Please prepare one of the following:

If the contract holder (yourself) and the user (family member) have different surnames, the following ③ family verification documents are also required.
Please prepare one of the following.

Certificate of residence (original)
Open

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.
Family register
Open

  • 1. The date of issue must be within the last three months.
Documents verifying same-sex partnership
Open

These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

  • 1. The subject is listed on the same certificate
  • 2. The name of the person concerned must match the information in the application.
  • *Names vary depending on the local government.

2026年6月14日以降に発行された在留カード・特別永住者証明書について

新様式の在留カード・特別永住者証明書は、本人確認方法が異なります。

カード種別 スマホで
読み取る		 配達時に
本人確認
従来の在留カード

従来の
在留カード
新様式の在留カード

新様式の
在留カード
特定在留カード（マイナ一体型）

特定在留
カード

（マイナ一体型）

※マイナンバーカード
として読み取りのみ可能

画像出典：出入国在留管理庁ホームページ

※特別永住者証明書も同様です。

※新様式の在留カード・特別永住者証明書は、今後アプリでの本人確認に対応予定です。

迷ったら「配達時に本人確認」を選択してください。

From application to start of use
Flow From application to start of use
Flow

Preparation before application and the process from application to start of use
Please check before applying.

See the process for use

About Machine Translation

This site has been machine translated, so the content may not be entirely accurate. The translated version may differ from the original Japanese page.

SIM Card / eSIM
Decide which one to apply for

Features of SIM Card and eSIM
  • *1 If you apply by 3:00 PM. It may take more than three days depending on the review and delivery status.
  • *2 If you apply by 6:00 PM, the review process may take several days depending on the content of the review. Please note that we cannot provide any information regarding the review status.
What is SIM Card?
Open

What is SIM Card?

A typical card-type physical SIM that can be used by inserting SIM Card into a device.
SIM Card come in three sizes: nano SIM, micro SIM, and standard SIM, and the sizes available vary depending on the device.
Most of the latest smartphones are compatible with nano-SIM cards.

LINEMO SIM Card
"Multi-SIM"

LINEMO 's SIM Card is a multi-SIM, and you can change the SIM size to your liking by separating SIM Card from the SIM card holder.
If you accidentally remove a SIM card that is smaller than the size you intend to use, you will need to have SIM Card reissued. The fee is 1,100 yen (tax included).

Apply with SIM Card
What is eSIM?
Open

What is eSIM?

eSIM is a SIM card that is built into a smartphone.
Unlike traditional physical SIM Card, there is no need to insert it into your smartphone, so there is no need to wait for SIM Card to arrive or to swap out SIM Card. Everything is completed online, so the activation process can be completed in just one to a few hours.

Compatible device required

If you apply for eSIM, the device you plan to use must be eSIM compatible.
Please check in advance whether this is supported.

View eSIM-compatible smartphones
Apply with eSIM

If you're unsure, choose SIM Card

If you're not sure whether to choose SIM Card or eSIM, choose SIM Card!

SIM Card / eSIM
Decide which one to apply for

Features of SIM Card and eSIM
  • *1 If you apply by 3:00 PM. It may take more than three days depending on the review and delivery status.
  • *2 If you apply by 6:00 PM, the review process may take several days depending on the content of the review. Please note that we cannot provide any information regarding the review status.
What is SIM Card?
Open

What is SIM Card?

A typical card-type physical SIM that can be used by inserting SIM Card into a device.
SIM Card come in three sizes: nano SIM, micro SIM, and standard SIM, and the sizes available vary depending on the device.
Most of the latest smartphones are compatible with nano-SIM cards.

LINEMO SIM Card
"Multi-SIM"

LINEMO 's SIM Card is a multi-SIM, and you can change the SIM size to your liking by separating SIM Card from the SIM card holder.
If you accidentally remove a SIM card that is smaller than the size you intend to use, you will need to have SIM Card reissued. The fee is 1,100 yen (tax included).

Apply with SIM Card
What is eSIM?
Open

What is eSIM?

eSIM is a SIM card that is built into a smartphone.
Unlike traditional physical SIM Card, there is no need to insert it into your smartphone, so there is no need to wait for SIM Card to arrive or to swap out SIM Card. Everything is completed online, so the activation process can be completed in just one to a few hours.

Compatible device required

If you apply for eSIM, the device you plan to use must be eSIM compatible.
Please check in advance whether this is supported.

View eSIM-compatible smartphones
Apply with eSIM

If you're unsure, choose SIM Card

If you're not sure whether to choose SIM Card or eSIM, choose SIM Card!