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VoicemailVoicemail
Voicemail package includes three services:
Voicemail,Call Forwarding, and Missed Call Notification.
Prices shown include tax unless otherwise stated.
Service detailsService details
By subscribing to the "voicemail", you can use all of the following services.
Voicemail
This service can store up to 30 messages for a maximum of 72 hours.
Service Overview
| Number of saved items | Up to 30 messages of up to 3 minutes |
|---|---|
| Storage period | 72 hours |
How to use
Precautions
- After the retention period has expired, messages will be automatically deleted.
- You can turn the voicemail service on or off, and listen to messages remotely from a public phone, landline, or a compatible device that can send push signals.
- When checking messages or making settings in Japan, call charges will apply according to your plan. When doing so from a travel destination, charges are based on the rates for calls from your current location to a Japanese phone number.
Even if you subscribe to the "Unlimited Domestic Calls" or "Unlimited domestic calls within 5 minutes" plan, these calls are not free and will incur charges. - May not be available in some countries and regions.
Call forwarding service
This is a service that forwards incoming calls to a pre-designated "call forwarding destination."
How to use
Precautions
- Call charges from the caller to your contracted smartphone or mobile phone will be billed to the caller, and call charges from your contracted smartphone or mobile phone to the forwarding destination will be billed directly to the contracted party.
- When using the call forwarding service, calls to the forwarding destination are not included in the free calls of the "Unlimited Domestic Calls" and "Unlimited domestic calls within 5 minutes" and will incur call charges.
- If you use the "ring and forward" feature while overseas, you will be charged both the incoming call rate for the country you are in and the outgoing call rate to Japan.
- If you use the "forward without ringing" feature while overseas, you will only be charged the domestic call rate.
- Calls cannot be forwarded to mobile phones of overseas carriers or overseas landline phones.
- This service may not be available in some countries and regions, or different numbers may appear.
Incoming call notification function
If you receive a call when you are out of range or when your phone is turned off, you will be notified of the call as soon as you can receive a signal again.
This service also notifies you if there is a message left on your answering machine.
Screen image
Displayed in call history
For models
For models with call notifications via SMS
Precautions
- For models that receive messages via SMS, the sender (from) field will be displayed as "1414" or "1416."
- Customers who do not receive incoming call notifications will need to dial the setting phone number (1414) and follow the voice guidance to set up the incoming call notification function (toll free).
- There is no charge for receiving incoming call notifications.
Application and FeesApplication and Fees
| application | need |
|---|---|
| Monthly fee | 220 yen (tax included) |
- *Additional communication charges will be incurred when checking voicemail messages.
Eligibility
For LINEMO subscribers
| Applicable Models | iPhone/Smartphone |
|---|
How to useHow to use
Please apply via My Menu.
Select "Find Services"
Select "View list of services"
Select "voicemail." Follow the instructions on the screen to proceed with the rest of the process.
UseTerms of UseUseTerms of Use
Voicemail Pack Terms of Use（Japanese Only）
Voicemail
Messages will be automatically deleted after the storage period has expired. When listening to messages or configuring various settings, call charges will be incurred according to your plan.
Call forwarding service
The cost of the call to the forwarding number will be borne by the customer.
Incoming call notification function
If a call is forwarded to voicemail and no message is left while a call history is recorded on your mobile phone, the incoming call notification will not be delivered. If a call with a withheld caller ID is forwarded to voicemail and no message is left while no call history is recorded on your mobile phone (for example, when you are on another call, the power is off, or you are out of range), the incoming call notification will not be delivered.
Frequently asked questions (FAQ)Frequently asked questions (FAQ)
Q. What should I do if I want to listen to my voicemail from overseas?
A. Please call +81 90 665 14170.
About Machine Translation
This site has been machine translated, so the content may not be entirely accurate. The translated version may differ from the original Japanese page.