Identification documentsIdentificationdocuments

You will need to upload identification documents when you apply.
Any deficiencies may result in your application being cancelled.

  • Myself (18 years old or older)
    Contract
    holder (18 years or older)
    Contract

    If you are switching from SoftBank or Y!mobile
    No identification documents are required.

  • Contract for children (17 years old or younger)
    Parents do it
    Contract for children (17 years old or younger)
    Parents do it

  • Family (18 years and older)
    of
    Make a contract
    Family (18 years and older)
    of
    Make a contract

  • A child enters into a contract with a cohabiting parent.

    A child enters into a contract with a cohabiting parent.

The following documents ① to ② and, in some cases,
Please prepare the documents listed in item ③.

  • * Persons under the age of 17 cannot become "contract holders."
  • * "Contractor" refers to the person in whose name the contract with LINEMO is signed and who pays the service fee (because the name on the credit card must be the same as the contract holder).
  • * SIM Card will be delivered to the subscriber's address (the address listed on the subscriber's identification document).

The following documents ① to ② and, in some cases,
Please prepare the documents listed in item ③.

  • * "Contractor" refers to the person in whose name the contract with LINEMO is signed and who pays the service fee (because the name on the credit card must be the same as the contract holder).
  • * SIM Card will be delivered to the subscriber's address (the address listed on the subscriber's identification document).

The following documents ① to ② and, in some cases,
Please prepare the documents listed in item ③.

  • * "Contractor" refers to the person in whose name the contract with LINEMO is signed and who pays the service fee (because the name on the credit card must be the same as the contract holder).
  • * SIM Card will be delivered to the subscriber's address (the address listed on the subscriber's identification document).

Identification documents

Please prepare one of the following:

Please prepare one identification document each for ① the contract holder (parent) and ② the user (child) from the items below.

Please prepare one identification document each for ① the contract holder (yourself) and ② the user (family member) from the items below.

Please prepare one identification document each for ① the contract holder (yourself) and ② the user (parent) from the items below.

  • Using SIM Card
  • Using eSIM

driver's license
open

What to upload

① A driver's license that meets the requirements (front side)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Driver's license (front)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on your driver's license (if your surname or address is different, you must also upload supporting documents).
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Must be issued by the Japanese government (international licenses not accepted)

② Supporting documents

If the last name or address on your Driver's License is out of date, you must also upload one of the following documents with the latest information:

Driver's license (back side)

  • 1. The "organ donation intention section" must be covered with plain paper or other material (if the relevant section is not covered, your application will be canceled.)

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
My Number Card
open

What to upload

① My Number Card that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

①My My Number Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on My Number Card (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" and "Organ Donor Intention" sections must be covered with blank paper or other material (if the relevant sections are not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *The back of My Number Card and notification card will not be accepted.

② Supporting documents

If the surname or address on My Number Card is out of date, you will need to upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Health insurance card (other than national health insurance)
*This document cannot be accepted as identification for the contract holder.
open

What to upload

A health insurance card that meets the requirements (other than national health insurance)

  • * In the case of user identification documents, no supporting documents are required.

Health insurance card (other than national health insurance)

  • 1. The name, address, and date of birth entered at the time of application must match the information on your health insurance card (other than National Health Insurance).
  • 2. The following items must be covered with plain paper or other material:
    ・Insurance number
    ・Symbols and numbers
    · gender
    - QR code (only if stated)
    ・Subnumber (only if specified)
    Organ donation intention section
    (If the relevant area is not covered, your application will be canceled.)
National Health Insurance Card
*This document cannot be accepted as identification for the contract holder.
open

What to upload

National Health Insurance card that meets the requirements

  • * In the case of user identification documents, no supporting documents are required.

National Health Insurance Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your health insurance card.
  • 3. The following items must be covered with plain paper or other material:
    ・Insurance number
    ・Symbols and numbers
    · gender
    - QR code (only if stated)
    ・Subnumber (only if specified)
    Organ donation intention section
    (If the relevant area is not covered, your application will be canceled.)
Passport (applied for after February 4, 2020) + supporting documents
open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

① The photo page of a fulfilling new Japanese passport (applied for on or after February 4, 2020)
② Supporting documents that meet the requirements

  • * In the case of user identification documents, no supporting documents are required.

① [New type] Japanese passport
(Applications submitted after February 4, 2020)

  • 1. It is within the validity period
  • 2. The name and date of birth entered during application must match those on your Japanese passport.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government

② Supporting documents

You must upload one of the following documents with up-to-date information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Old-style passport (applied for before February 3, 2020)
open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

① The "photo page" and "personal information page" of an eligible [old-style] Japanese passport (applied for before February 3, 2020)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① [Old type] Japanese passport
(Apply before February 3, 2020)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your Japanese passport (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government

② Supporting documents

If the surname or address on your Japanese passport is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Basic Resident Registration Card + supporting documents
open

What to upload

① Basic Resident Registration Card that meets the requirements
② Supporting documents that meet the requirements

  • * In the case of user identification documents, no supporting documents are required.

① Basic Resident Registration Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on the Basic Resident Registration Card.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

You must upload one of the following documents with up-to-date information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Physical disability certificate
open

What to upload

1) A disability certificate that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Physical disability certificate

  • 1. The name, address, and date of birth entered during application must match the information on your disability certificate (if your surname or address is different, you must also upload supporting documents).
  • 2. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *If an expiration date is stated, it must be within the expiration date.

② Supporting documents

If the surname or address on your Disability Certificate is out of date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Rehabilitation notebook
open

What to upload

① A rehabilitation handbook that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

①Rehabilitation notebook

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Rehabilitation Handbook" (if the surname or address is different, upload supporting documents as well)
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your rehabilitation handbook is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Mental disability certificate
open

What to upload

1) A mental disability certificate that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

1) Mental disability certificate

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Mental Disability Certificate" (if the surname or address is different, upload supporting documents as well).
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your "Mental Disability Certificate" is not up to date, you must also upload one of the following documents containing the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Student ID card/student handbook
*Users (children) only
Student ID card/student handbook
*Users (family members) only
Student ID card/student handbook
*Users (parents) only
open

What to upload

A student ID or student handbook that meets the requirements

Student ID card/student handbook

Student ID card/student handbook (front)

  • 1. From the school you are currently attending
  • 2. A page showing your name and date of birth
Residence card (with residence status "permanent resident")
open

What to upload

① Residence card that meets the requirements (front and back)
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your residence card is out of date, you will need to upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Special permanent resident certificate (status of residence is "special permanent resident")
open

What to upload

①Special permanent resident certificate that meets the requirements
② If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

①Special permanent resident certificate

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on the Special Permanent Resident Certificate (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Supporting documents

If the surname or address on your "Special Permanent Resident Certificate" is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.
Residence card + foreign passport (if your residence status is other than the above)
open

What to upload

① Residence card that meets the requirements (front and back)
② The photo page of a foreign passport that meets the requirements
③ If the surname or address listed differs from that of the application, you must submit supporting documents that meet the conditions.

  • * In the case of user identification documents, no supporting documents are required.

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Foreign passport

  • 1. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).

③ Supporting documents

If the surname or address on your "Residence Card" or "Foreign Passport" is not up to date, you must also upload one of the following documents with the latest information:

Certificate of residence (original)

  • 1. The name must be the same as the name on your identification document
  • 2. The "Individual Number ( My Number )" and "gender" must be covered with plain paper or other material (if the relevant areas are not covered, your application will be canceled.)
  • 3. The date of issue must be within the last three months.
  • 4. Your current address must be listed
  • *We also accept "copies of resident registration cards" and "regionally issued resident registration cards (copies of resident registration cards issued by a city, town or village outside the one in which the resident registration is registered)."
  • *If you are submitting a "copy of your resident record" or "wide-area issued resident record," in addition to the above points, please cover your "permanent domicile" with plain paper or something similar.

Utility bill receipt

Receipts for electricity, gas, water, and NHK reception fees can be used.

  • 1. The name must be the same as the identity document (a family member's name is not acceptable)
  • 2. The date of issue must be within the last three months.
  • 3. Your current address must be listed
  • 4. There must be a receipt stamp or the word "receipt" written on it
  • *Design and size may vary depending on the publisher.

①Identification documents of the contract holder (parent)

①Identification documents of the contract holder (yourself)

① Contract holder (child aged 18 or over)
Identification documents

driver's license
open

What to upload

A valid driver's license (front and back)

Driver's license (front)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your driver's license.
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Must be issued by the Japanese government (international licenses not accepted)

Driver's license (back side)

Driving record certificate
open

What to upload

A valid driving record certificate (front and back)

Driving record certificate (front)

  • 1. The name, address, and date of birth entered during the application process must match those on the "Driving History Certificate."
  • 2. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 3. Must be issued by the Japanese government (international licenses not accepted)

Driving record certificate (back side)

My Number Card
open

What to upload

My Number Card that meets the conditions (front only)

* The back side of the document and notification card will not be accepted.

My Number Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on My Number Card.
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Old-style passport (applied for before February 3, 2020)
open

What to upload

The "photo page" and "personal information page" of an eligible [old-style] Japanese passport (applied for before February 3, 2020)

* Passports applied for after February 4, 2020 (new 2020 passports) will not be accepted as they do not have a space for the holder to fill in the passport information.

[Old type] Japanese passport
(Apply before February 3, 2020)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your Japanese passport.
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Issued by the Japanese government
Residence card (with residence status "permanent resident")
open

What to upload

A residence card that meets the requirements

Residence card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your residence card.
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Special permanent resident certificate (status of residence is "special permanent resident")
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What to upload

A special permanent resident certificate that meets the requirements

Special permanent resident certificate

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered at the time of application must match those on the "Special Permanent Resident Certificate."
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

②Identification documents of the user (child)

②Identification documents of the user (family member)

②Identification documents of the user (parent)

driver's license
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What to upload

Qualified driver's license (front)

Driver's license (front)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on your driver's license (if your surname or address is different, you must also upload supporting documents).
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 4. Must be issued by the Japanese government (international licenses not accepted)
My Number Card
open

What to upload

My Number Card that meets the requirements

My Number Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on My Number Card (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" and "Organ Donor Intention" sections must be covered with blank paper or other material (if the relevant sections are not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *The back of My Number Card and notification card will not be accepted.
Health insurance card (other than national health insurance)
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What to upload

A health insurance card that meets the requirements (other than national health insurance)

Health insurance card (other than national health insurance)

  • 1. The name, address, and date of birth entered at the time of application must match the information on your health insurance card (other than National Health Insurance).
  • 2. The following items must be covered with plain paper or other material:
    ・Insurance number
    ・Symbols and numbers
    · gender
    - QR code (only if stated)
    ・Subnumber (only if specified)
    Organ donation intention section
    (If the relevant area is not covered, your application will be canceled.)
National Health Insurance Card
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What to upload

National Health Insurance card that meets the requirements

National Health Insurance Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your health insurance card.
  • 3. The following items must be covered with plain paper or other material:
    ・Insurance number
    ・Symbols and numbers
    · gender
    - QR code (only if stated)
    ・Subnumber (only if specified)
    Organ donation intention section
    (If the relevant area is not covered, your application will be canceled.)
Passport (applied for on or after February 4, 2020)
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Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

The photo page of a Japanese passport that meets the conditions (applied for on or after February 4, 2020)

[New] Japanese passport
(Applications submitted after February 4, 2020)

  • 1. It is within the validity period
  • 2. The name and date of birth entered during application must match those on your Japanese passport.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government
Old-style passport (applied for before February 3, 2020)
open

Note

If the background of the visa page features Hokusai Katsushika's Thirty-six Views of Mount Fuji, it is a new type of "passport (applied for on or after February 4, 2020)."
If there is no mark and it is blank, it is an "old-style passport (applied for before February 3, 2020)."

What to upload

The "photo page" and "personal information page" of an eligible [old-style] Japanese passport (applied for before February 3, 2020)

[Old type] Japanese passport
(Apply before February 3, 2020)

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on your Japanese passport (if your surname or address is different, you must also upload supporting documents).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • 5. Issued by the Japanese government
Basic Resident Registration Card
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What to upload

Basic Resident Registration Card that meets the requirements

Basic Resident Registration Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during application must match those on the Basic Resident Registration Card.
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Physical disability certificate
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What to upload

A physical disability certificate that meets the requirements

Physical disability certificate

  • 1. The name, address, and date of birth entered during application must match the information on your disability certificate (if your surname or address is different, you must also upload supporting documents).
  • 2. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 3. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
  • *If an expiration date is stated, it must be within the expiration date.
Rehabilitation notebook
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What to upload

A medical education handbook that meets the requirements

Rehabilitation notebook

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Rehabilitation Handbook" (if the surname or address is different, upload supporting documents as well)
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Mental disability certificate
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What to upload

A mental disability certificate that meets the requirements

Mental disability certificate

  • 1. The date of issue must be stated or the certificate must be within its validity period.
  • 2. The name, address, and date of birth entered during application must match those on the "Mental Disability Certificate" (if the surname or address is different, upload supporting documents as well).
  • 3. The following items must be covered with plain paper or other material:
    ・Name of disability (type of disability)
    ・Level of disability
    · gender
    (If the relevant area is not covered, your application will be canceled.)
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Student ID card/student handbook
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What to upload

A student ID or student handbook that meets the requirements

Student ID card/student handbook

Student ID card/student handbook (front)

  • 1. From the school you are currently attending
  • 2. A page showing your name and date of birth
Residence card (with residence status "permanent resident")
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What to upload

A residence card that meets the requirements (front and back)

  • * In the case of user identification documents, no supporting documents are required.

Residence card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Special permanent resident certificate (status of residence is "special permanent resident")
open

What to upload

A special permanent resident certificate that meets the requirements

Special permanent resident certificate

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application process must match those on the Special Permanent Resident Certificate (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)
Residence card + foreign passport (if your residence status is other than the above)
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What to upload

① Residence card that meets the requirements (front and back)
② The photo page of a foreign passport that meets the requirements

① Residence Card

  • 1. It is within the validity period
  • 2. The name, address, and date of birth entered during the application must match those on the residence card (if the surname or address is different, upload supporting documents as well).
  • 3. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • 4. The face photo must be clearly visible (if the face cannot be seen due to darkening or masking, it is not acceptable)

② Foreign passport

  • 1. The "gender" field must be covered with a blank piece of paper or similar (if the relevant field is not covered, your application will be canceled).
  • Using SIM Card
  • Using eSIM

Family proof document

Only if the contract holder (parent) and user (child) have different surnames and do not live together, the following ③ Family proof verification document is required.
Please prepare one of the following:

Only if the contract holder (yourself) and the user (parent) have different surnames and do not live together, the following ③ Family proof verification document is also required.
Please prepare one of the following:

Family register
open

  • 1. The date of issue must be within the last three months.

or

Documents verifying same-sex partnership
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These include certificates, copies of affidavits, and receipts issued by each local government, which include the following conditions:

  • 1. The subject is listed on the same certificate
  • 2. The name of the person concerned must match the information in the application.
  • *Names vary depending on the local government.

Upload Image
Points to note
Upload Image
Points to note

Please take images to upload using a smartphone or digital camera.

How to take good photos

・Lean the camera against a wall or other object to take a photo

・Shoot in a bright place

- Focus

・Fix the armpits, tighten the armpits

Images like the ones below may be rejected or may take a long time to be reviewed.

From application to start of use
Flow
From application to start of use
Flow

Preparation before application and the process from application to start of use
Please check before applying.

SIM Card / eSIM
Decide which one to apply for

Features of SIM Card and eSIM
  • *1 If you apply by 3:00 PM. It may take more than three days depending on the review and delivery status.
  • *2 If you apply by 6:00 PM, the review process may take several days depending on the content of the review. Please note that we cannot provide any information regarding the review status.
What is SIM Card?
open

What is SIM Card?

A typical card-type physical SIM that can be used by inserting SIM Card into a device.
SIM Card come in three sizes: nano SIM, micro SIM, and standard SIM, and the sizes available vary depending on the device.
Most of the latest smartphones are compatible with nano-SIM cards.

LINEMO SIM Card
"Multi-SIM"

LINEMO 's SIM Card is a multi-SIM, and you can change the SIM size to your liking by separating SIM Card from the SIM card holder.
If you accidentally remove a SIM card that is smaller than the size you intend to use, you will need to have a new SIM Card reissued (there is no charge for this).

What is eSIM?
open

What is eSIM?

eSIM is a SIM card that is built into a smartphone.
Unlike traditional physical SIM Card, there is no need to insert it into your smartphone, so there is no need to wait for SIM Card to arrive or to swap out SIM Card. Everything is completed online, so the activation process can be completed in just one to a few hours.

Compatible device required

If you apply for eSIM, the device you plan to use must be eSIM compatible.
Please check in advance whether this is supported.

If you're unsure, choose SIM Card

If you're not sure whether to choose SIM Card or eSIM, choose SIM Card!

SIM Card / eSIM
Decide which one to apply for

Features of SIM Card and eSIM
  • *1 If you apply by 3:00 PM. It may take more than three days depending on the review and delivery status.
  • *2 If you apply by 6:00 PM, the review process may take several days depending on the content of the review. Please note that we cannot provide any information regarding the review status.
What is SIM Card?
open

What is SIM Card?

A typical card-type physical SIM that can be used by inserting SIM Card into a device.
SIM Card come in three sizes: nano SIM, micro SIM, and standard SIM, and the sizes available vary depending on the device.
Most of the latest smartphones are compatible with nano-SIM cards.

LINEMO SIM Card
"Multi-SIM"

LINEMO 's SIM Card is a multi-SIM, and you can change the SIM size to your liking by separating SIM Card from the SIM card holder.
If you accidentally remove a SIM card that is smaller than the size you intend to use, you will need to have a new SIM Card reissued (there is no charge for this).

What is eSIM?
open

What is eSIM?

eSIM is a SIM card that is built into a smartphone.
Unlike traditional physical SIM Card, there is no need to insert it into your smartphone, so there is no need to wait for SIM Card to arrive or to swap out SIM Card. Everything is completed online, so the activation process can be completed in just one to a few hours.

Compatible device required

If you apply for eSIM, the device you plan to use must be eSIM compatible.
Please check in advance whether this is supported.

If you're unsure, choose SIM Card

If you're not sure whether to choose SIM Card or eSIM, choose SIM Card!