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Precautions

• Products that have not been unlocked cannot be used.
• You can use it in the LINEMO service area. The service area is the maximum available area.
• The service area varies depending on the communication method and frequency supported by your device.
• Depending on the model, you may not be able to use the available communication methods and frequencies even if they match.
• For information on the specifications of your mobile phone model, please contact your mobile phone retailer.
• We cannot guarantee the operation of all LINEMO services and functions, including calls, Video calls, SMS, packet communications, and tethering.
• The Company does not guarantee that your device will function properly, that you will be able to use the LINEMO communication service, that it will have the capacity to use all or a part of the service and its functions, or that there will be no malfunctions, among other things.
• The Company does not provide any warranty, support or after-sales service for the device, and does not assume any responsibility except in cases where the Company is contractually or legally liable for non-compliance or warranty to the customer. For any malfunctions, problems or troubles with your device, please contact the mobile phone sales company that is responsible based on the contract between you and the mobile phone sales company.
• Depending on the settings, performance, and communication environment of your device, you may not be able to use all or part of the LINEMO communication service, and we shall not be held responsible for such.
• Even if communication services, application services, content services or any other services provided by us or third parties are not available, fees for using the services based on these terms and conditions will still be charged.
• The LINEMO communication service cannot be used on devices that do not support VoLTE or 3G-only devices.
• The use of LINEMO communication service may be restricted for devices that have been illegally contracted or obtained.
• Operation cannot be guaranteed if you combine eSIM from LINEMO communication service with a U SIM Card other than the LINEMO communication service and use it in simultaneous standby (DSDS).
• If you have two lines on one device (dual SIM function) and one of the lines is a data-only SIM, you may not be able to call emergency services (110/118/119) if you set that line as a mobile data line. Please check here for details.