Why choose LINEMO Why choose LINEMO

Here’s what makes LINEMO the best wireless choice

  • SoftBank Brand
    Powered by Japan’s trusted carrier SoftBank

  • 100% Online Simple Activation
    Only 2 steps to start using LINEMO with full online support.

  • 5G Compatible
    Enjoy premium wireless 5G service affordably.

  • Simple Plans
    Two simple plans that fit perfectly to your daily data needs.

Plans Plans

Simple, Affordable, and Reliable!
Choose from 2 plans designed to fit your data needs

LINEMO日常必备最佳方案 更多流量,更多通话LINEMO最佳方案 V
  • *The billed amount may differ due to consumption tax
  • *所有套餐均包含LINE无限量使用(视频、聊天等)。
  • *Additional data purchase available at any time

For Everyday Essentials

900 yen/mo for up to 3GB use.
Automatic switch to 10GB for 1,900 yen/mo when exceeding 3GB usage!

LINEMO Best Plan

LOWEST PRICE under 10GB plan among all carriers!

3GB 900yen/month(990yen width tax) 10GB 1,900yen/month(2,090yen width tax)
  • *Data speeds may be adjusted depending on the time of day. See here for details(Available only in Japanese).
  • *Voice calls are charged at 22 yen per 30 seconds. Certain phone numbers have different voice call rates, such as Navi Dial (numbers starting with 0570).

More Data, More Calls

2,700 yen/mo for up to 20GB use Automatic switch to 30GB for 3,600 yen/mo when exceeding 20GB usage! Unlimited 5 minute calls included.

LINEMO Best Plan V

经常看视频吗?
需要超过10GB的空间吗?
LINEMO最佳方案 V 包含无限量 5 分钟通话,满足您的需求!

30GB 2,700yen/month(2,970 yen with tax)
  • ※ Speed may be controlled depending on the time of day. Online only.
  • ※ Domestic calls exceeding 5 minutes are charged on a pay-as-you-go basis (22 yen/30 seconds; some numbers, such as Navidial numbers starting with 0570, are charged differently and are not covered by the flat-rate calling service).

两种套餐均包含无限量LINE App使用。

line

视频、LINE应用通话、聊天……

ALL Unlimited, no data required!

  • * LINE GB Unlimited 不包含部分LINE功能,例如聊天中的位置信息共享、使用 Live、使用贴纸商店以及查看新闻文章。
  • *Unlimited location sharing in chat, live, sticker shop, news are excluded

选项和服务选项 和服务

Boost your experience with these optional services.

Sign up at the time of application or add them later from MyMenu!

LINEMO最佳方案
Free Domestic Calls Under 5 minutes

Free Domestic Calls Under 5 minutes

Flat rate of 550 yen for unlimited calls under 5 minutes.

Special Offer

550JPY/month(tax incl.)

0 yen

  • *valid for 7 months post application.
LINEMO最佳方案
Unlimited Domestic Calls

Unlimited Domestic Calls

No limit to calls. Enjoy unlimited domestic calls.

Special Offer

1,650JPY/month(tax incl.)

1,100 yen

  • *valid for 7 months post application.
LINEMO最佳方案V
LINEMO最佳套餐V:无限国内通话

LINEMO最佳套餐V:无限国内通话

No limit to calls. Enjoy unlimited domestic calls.

Special Offer

1,100JPY/month(tax incl.)

550 yen

  • *valid for 7 months post application.
International Roaming International Roaming

Use when traveling outside of Japan!

0
JPY/month(tax incl.)

International Calls International Calls

Make International Calls from Japan

  • *International call rates will apply.

0
JPY/month(tax incl.)

Voicemail Service Voicemail Service

check incoming voice call messages and forward calls.

220
JPY/month(tax incl.)

  • * International voice calls, voice calls to special numbers that other companies charge (such as numbers beginning with 0180 and 0570),directory assistance service (104) and other specific numbers are excluded from the unlimited voice call option. Other telephone numbers designated by SoftBank (such as those that connect to a phone service not provided by SoftBank, or telephone numbers that connect for a long time or cause a large number of communication continuously within a certain period of time in a one-sided manner or through an automatic dialing mechanism) are excluded from the unlimited voice call option.
  • * 如果LINEMO现有客户订阅了半包费率或包费率语音通话选项,或者在月中要求取消,则该选项将从下一个计费月份开始生效。
  • * If you cancel your line subscription, the monthly fee for semi flat-rate or flat-rate voice calls will not be pro-rated.
  • * For the semi flat-rate option, domestic calls exceeding 5 minutes will incur a separate charge of 22 yen per 30 seconds.

Everything About Application Everything About Application

Process at a glance

只需两步即可开始使用LINEMO。

STEP 1

LINEMO使用申请

Prepare the following for application

Personal identification documents Payment option under your name

See document details here

STEP 2

Swap your SIM and you are set!

We will send you your new SIM card and set up manual after Step 1.

旧SIM卡 新LINEMO SIM卡
  • *对于eSIM应用,请通过LINEMO eSIM应用进行设置。
  • *Application review may take some time
  • *Requires iOS 14.5+

Everything You Need For Your Application

可与LINEMO配合使用的智能手机
可与LINEMO配合使用的智能手机
open

Prepare a smartphone
to use with LINEMO

准备一部智能手机,以便与LINEMO配合使用。

以下类型的智能手机可与LINEMO配合使用:

  • SIM-free devices
  • SIM unlocked devices

我们已检查设备是否支持使用LINEMO语音通话和数据流量。详情请点击此处查看。

How to read the Device Check results

◯ 表示该功能可在LINEMO上使用。

How to read the Device Check results
  • If your device is not listed on the device compatibilty page, please consult the manufacturer of your device.
查看可与LINEMO配合使用的设备
  • *Japanese Only
Residence card or Special Permanent Resident Certificate
Residence card or Special Permanent Resident Certificate
open

Prepare Identification Documents

Prepare Identification Documents

The "subscriber's address" required at the time of application must meet the following three criteria.

  • 1. The address must be listed on the identification documents.
  • 2. The address must be in Japan.
  • 3. The address must be an address where you can receive mails and packages.

When signing up, upload identification documents that match your residence status.

Required Identification Documents

Non-Permanent Residents

(1) Residence Card
+ (2) Passport (photo page)


Permanent Residents

(1) Residence Card


Special Permanent Resident

(3) Special Permanent Resident Certificate

  • *If the last name or address on the identification documents are not up-to-date, you must also upload "(4) Supporting documents" with the latest information.

Due to the limited number of identification documents that can be used, only those with a residence status of "Permanent Resident" or "Special Permanent Resident" can sign up with an eSIM subscription.

For details, please see here. (Japanese Only)


对于想要将eSIM与LINEMO结合使用的客户

Due to the limited number of identification documents that can be used, only those with a residence status of "Permanent Resident" or "Special Permanent Resident" can sign up with an eSIM subscription.

For details, please see here. (Japanese Only)

Please Check the Following Before Applying

Please check the information on your identification documents in advance. If there is an issue with the identification documents, the sign up process may be canceled.

(1) Residence Card

Required if your residence status is "Permanent Resident" or "Non-permanent Resident or Special Permanent Resident".

Residence Card

Residence Card

  • 1. The residence card must be valid (not expired)
  • 2. The name, address, and date of birth specified during the sign up process must match the information on the residence card (if the last name or address is different, upload supporting documents) In addition, the SIM card will be sent to the address listed on the residence card, so please make sure that the address can receive mail
  • 3. The "gender" indication on the residence card must be covered by something such as a plain piece of paper. (If it is not covered, the application process will be canceled.)
  • 4. The photo of your face on the residence card must be clearly identifiable (not acceptable if your face cannot be identified due to darkening, masking, etc.)

(2) Passport (Photo Page)

If you do not have a permanent residence card, your passport is required together with your (1) residence card.

Please upload the page with your photo. Other pages and visas are not accepted.

Passport (Photo Page)

  • 1. The "gender" indication on the residence card must be covered by something such as a plain piece of paper. (If it is not covered, the application process will be canceled.)

(3) Special Permanent Residence Certificate

Required if your residence status is "Special Permanent Resident".

Special Permanent Residence Certificate

  • 1. The residence card must be valid (not expired)
  • 2. The name, address, and date of birth specified during the sign up process must match the information on the special permanent Resident Certificate (if the last name or address is different, upload supporting documents)
  • 3. The "gender" indication on the residence card must be covered by something such as a plain piece of paper. (If it is not covered, the application process will be canceled.)
  • 4. The photo of your face on the residence card must be clearly identifiable (not acceptable if your face cannot be identified due to darkening, masking, etc.)

(4) Supporting Documents

If the last name on the (1) Residence Card or (2) Passport is not up-to-date, one of the following documents with the latest information is required.

Certificate of Residence Record (original)

Supporting Documents

  • 1. The name must be the same as the name on the identification documents
  • 2. "My Number" and "Gender" information on the residence card must be covered by something such as a plain piece of paper. (If it is not covered, the sign up process will be canceled.)
  • 3. The certificate must be issued within the last 3 months
  • 4. The current address must be listed
  • *A copy of your Certificate of Residence can also be accepted. (A copy of a Certificate of Residence issued from a municipality besides the municipality where the Certificate of Residence was registered is also acceptable.)
  • *If you provide a copy of your Certificate of Residence, in addition to the above precautions, please cover the "Permanent Domicile" with a plain piece of paper or the like.

Public Utilities Receipt

Receipts for electricity, gas, water, and NHK fees are accepted.

Public Utilities Receipt

Public Utilities Receipt

  • 1. The name must be the same as the name on the identification documents (a receipt with just the family name is not acceptable)
  • 2. The receipt must be issued within the last 3 months
  • 3. The current address must be listed
  • 4. The receipt must include a receipt stamp or text indication that it is a receipt
  • *The design and size vary depending on the receipt.
Japanese Phone Number Where You Can Be Reached Mobile phone numbers accepted
Japanese Phone Number Where You Can Be Reached

Mobile phone numbers accepted

open
If there is an issue during the sign up process, we may call this phone number during sign up to confirm the details.
(The call will be in Japanese)
Email Address Where We Can Reach You
Email Address Where We Can Reach You
open

A one-time password will be sent to you during the process to verify your email address.

In addition, after signing up, a notification indicating that your SIM card has been shipped and instructions on how to start using the service will be sent.

Payment by Credit Card or Direct Debit
Payment by Credit Card or Direct Debit
open

A credit card or financial institution account in the same name as the subscriber can be used as a payment method.

Please pay your monthly bill (1st to the last day of each month) by the designated payment method.

  • *The billing amount will be sent to your registered email address when it is confirmed (around the 12th of the following month).
Payment by Credit Card

Payment by Credit Card

VISA, Mastercard, JCB, American Express, and Diners Club credit cards are accepted.
The date when the credit card payment will be processed is based on the terms of the credit card company you use.

  • *Your payment will be recorded as "SoftBank M" (or similar) on your credit card statement.
  • *Debit cards with the VISA/Master/JCB mark can also be used (“J-Debit” cannot be used). If you request payment by debit card, the amount may be debited from your designated account before the billing information is disclosed. The debit will be processed around the 8th to 11th of each month.
  • *Only credit cards with a card holder name that matches the subscriber are accepted.

Payment by Direct Debit

The fee will be debited from your account at a financial institution in Japan such as Japan Post Bank, Bank of Mitsubishi UFJ, Sumitomo Mitsui Banking Corporation, or Mizuho Bank.

  • *Depending on your financial institution, SMBC Finance Service Co., Ltd. (formerly Cedyna Financial Corporation) will process the bill.
  • *The time of debit varies depending on the financial institution. Therefore, even if you make a deposit to your debit account on the day that a payment is due, the amount may not be debited. Please make sure your account has enough balance by the previous day (or the business day of the financial institution before that if the previous day is a Saturday, Sunday or holiday) to make the payment.

Accepted Financial Institutions

You can see financial institutions that are accepted for payments on the next page.

List of Financial Institutions that Are Accepted for Payments (Japanese only)

Accepted Financial Institutions
Japanese Address that Can Receive Mails and Packages
Japanese Address that Can Receive Mails and Packages
open

Address Satisfying the Following Conditions is Required during Application

Address Satisfying the Following Conditions is Required during Application

Address Requiements

(1) The address must match the address listed on the identification document (residence card, etc.)

(2) The address can receive mails and packages

The SIM card will be shipped to the address that you specify.
(Free shipping)

  • *We cannot ship to addresses outside of Japan.
  • *Application and support is available in Japanese only.
  • * Click here for the English application guide.

Application and Initial Setup Guide Application and Initial Setup Guide

本节介绍如何注册LINEMO以及初始设置。

FAQ FAQ

你们提供英语支持,可以帮助我设置LINEMO服务吗?
open

We have prepared guides on the application and to setup process.

Application Guide

Initial Setup Guide

我目前的设备与LINEMO兼容吗?
open

它可用于LINEMO支持的任何设备。
请检查您的设备是否在可与LINEMO一起使用的设备列表中。

I want to switch my current plan
open

您可以在My Menu中进行此操作。详情请见此处

  • *Japanese Only
我可以使用eSIM吗?
open

It depends on the documents you provide. For details, please See here.

  • *Japanese Only
我可以在日本以外的地方使用LINEMO吗?
open

Yes, it can be used. To use international roaming, you need to subscribe to "Global Roaming Service" and "Overseas Anshin Flat-rate".
Please subscribe from My Menu.
For more information on international roaming, please See here. (* Japanese Only)

  • *If you subscribe to "Global Roaming Service", "Global Roaming Data Flat-rate" will be automatically applied. (Settings must be made on the device you are using.)
  • *If you apply with a new number, you will be able to subscribe after 5 months of starting the service.
  • *If you are switching from SoftBank, Y! mobile, or another company (MNP), you will be automatically enrolled in "Global Roaming Service" during the sign up process. Please subscribe to "Overseas Anshin Flat-rate" from My Menu.
The name shown in Katakana on the application page does not match the name on my credit card.
open
In order to confirm that the credit card is in your name, your "Full Name (in katakana)" is displayed as is on the sign up screen.
If the credit card is in the name of the subscriber, even if it is noted differently in the actual credit card, there is no problem in proceeding with the procedure as long as the subscriber is the card holder.

事情并非

由LINEMO提供
(在
瞬间!)
事情并非

由LINEMO提供
(在
片刻!)

Purchase Smartphones
open

LINEMO不销售智能手机。请在申请前准备好您自己的智能手机。

In-Store Application
open

LINEMO仅限线上申请。您无法在Softbank、Y-Mobile 或其他门店,或电子产品零售商处申请。

In-Store and Telephone Support
open

咨询及其他问题可通过聊天或LINE解决。SoftBank和Y-Mobile门店及客服热线暂不提供服务。

Discounts such as family discount and set discount with Home Internet
open

If you are subscribing to SoftBank Hikari and you (including your family members) no longer have anyone to whom the Ouchi-wari Hikari Set is applicable, the following may be automatically cancelled.

・Discounts for Option Packs (Hikari BB Unit Rental, Wi-Fi Multi Pack, and White HIKARI PHONE/HIKARI PHONE (N) + BB Phone/BB Phone)

Customer Support in languages other than Japanese
open

We do not currently provide chat or telephone support in languages other than Japanese.

Overseas Application and International Shipping
open

LINEMO只能用于向拥有日本地址的顾客发货。

关于机器翻译

本网站由机器翻译,因此内容不保证完全正确。翻译后的内容或与日文原文有所不同。